UI/UX Design Services in London

Create digital experiences that users love. Our London design team combines user research, beautiful interfaces, and usability best practices to build products that engage and convert.

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User-Centred Design Services

Great design is more than aesthetics—it's about understanding users and creating experiences that meet their needs while achieving business goals. At BekService, we take a research-driven approach to UI/UX design, ensuring every decision is informed by real user insights.

Whether you're launching a new product, redesigning an existing application, or improving conversion rates, our London-based design team delivers solutions that look beautiful and perform exceptionally.

Our UI/UX Design Services

User Research

Understand your users deeply through qualitative and quantitative research methods. We uncover user needs, pain points, and behaviours to inform design decisions.

  • User interviews & surveys
  • Usability testing
  • Competitive analysis
  • User persona development

UX Strategy

Define the blueprint for user experience success. We create strategies that align user needs with business objectives for maximum impact.

  • Information architecture
  • User journey mapping
  • Content strategy
  • Experience principles

Wireframing & Prototyping

Visualise and test ideas before development. Interactive prototypes allow stakeholders and users to experience the product early, reducing risk and improving outcomes.

  • Low-fidelity wireframes
  • Interactive prototypes
  • User flow diagrams
  • Rapid iteration

UI Design

Beautiful, functional interfaces that reflect your brand and delight users. We create pixel-perfect designs ready for development implementation.

  • Visual design systems
  • Responsive layouts
  • Iconography & illustration
  • Motion design

Design Systems

Scalable component libraries that ensure consistency across your product. Design systems accelerate development and maintain quality as you grow.

  • Component libraries
  • Style guides
  • Pattern documentation
  • Design tokens

Usability Testing

Validate designs with real users before and after launch. Continuous testing ensures your product meets user expectations and identifies areas for improvement.

  • Moderated testing sessions
  • A/B testing
  • Heuristic evaluation
  • Analytics review

Design Tools We Use

Figma

Collaborative design

Sketch

UI design

Adobe XD

Prototyping

Framer

Advanced prototypes

Miro

Workshops & mapping

Hotjar

User analytics

Why Invest in Professional UI/UX Design?

Increased Conversions

Well-designed user experiences guide users toward desired actions. Better UX means higher conversion rates, more sign-ups, and increased revenue.

Reduced Development Costs

Fixing design issues in development is expensive. Thorough UX work upfront prevents costly rework and ensures developers build the right thing first time.

Improved User Retention

Users return to products that are enjoyable to use. Good UX creates loyalty, reduces churn, and increases customer lifetime value.

Competitive Advantage

In crowded markets, user experience differentiates. Products that are easier and more pleasant to use win over alternatives.

Lower Support Costs

Intuitive interfaces reduce confusion and support requests. Clear design means users can accomplish tasks without assistance.

Brand Perception

Design quality reflects on your brand. Professional, polished interfaces build trust and credibility with users.

Our Design Process

1. Discover

We immerse ourselves in understanding your users, business goals, and competitive landscape. This phase includes stakeholder interviews, user research, and analysis of existing data and analytics.

2. Define

We synthesise research into actionable insights, creating user personas, journey maps, and defining the information architecture. This becomes the foundation for design decisions.

3. Design

Starting with wireframes and progressing to high-fidelity designs, we create the visual interface and interaction patterns. Regular reviews ensure alignment with your vision.

4. Prototype

Interactive prototypes bring designs to life, allowing stakeholders and users to experience the product before development. We iterate based on feedback.

5. Test

Usability testing validates our designs with real users. We identify issues, gather feedback, and refine the design until it meets user needs effectively.

6. Deliver

We hand off designs to development with detailed specifications, assets, and documentation. We stay involved during implementation to ensure design integrity.

Frequently Asked Questions

What's the difference between UI and UX design?

UX (User Experience) design focuses on the overall feel of the experience—how easy and pleasant it is to use. UI (User Interface) design focuses on the visual elements—how the product looks. Both are essential and work together. Great UX with poor UI feels cheap; great UI with poor UX is frustrating.

How much does UI/UX design cost?

Design costs depend on project scope, complexity, and depth of research required. A focused UI refresh might cost a few thousand pounds, while comprehensive UX design for a complex application could be £20,000-50,000+. We provide detailed quotes based on your specific needs.

How long does the design process take?

A typical design project takes 4-12 weeks depending on scope. This includes research, design iterations, and testing. We can work in sprints alongside development for ongoing products, or complete design upfront before development begins.

Do you work with existing brand guidelines?

Absolutely. We work within your existing brand identity, applying your colours, typography, and visual language to digital products. We can also help evolve or create brand guidelines if needed.

Can you redesign our existing product?

Yes, we frequently help companies improve existing products. This might involve a visual refresh, UX improvements based on user feedback, or a complete redesign. We start by understanding what's working and what isn't before recommending an approach.

Ready to Improve Your User Experience?

Let's create digital experiences that users love and that drive business results.

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